Terms of Use and Privacy Policy – Trial-In Pharma LTD
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Last updated: January 1, 2026
General Terms of Use
The information on this website is for general purposes only and does not constitute medical advice or treatment recommendation. Use of the site is not a substitute for a licensed medical opinion. In case of illness, please consult your treating physician; in an emergency, contact emergency services or the nearest hospital.
The site does not endorse any treatment, institution, physician, product, or medical procedure. While we strive for accuracy and up-to-date content, errors may occur. The company reserves the right to change content at any time without prior notice. Continued use of the site constitutes acceptance of these terms.
Services Offered
Services vary by medical case and include remote second opinions and locating advanced treatments. The service does not include a physical examination; recommendations represent an evaluation of options only. The findings report does not constitute a binding medical opinion and does not guarantee effectiveness or safety. The order of suggestions in the report does not indicate prioritization. The company may use subcontractors and external consultants.
Types of Information Collected
Information provided directly: Full name, phone, email, address, payment details, and content of inquiries or forms submitted on the site.
Automatically collected information: IP address, browser type, operating system, pages viewed, session duration, cookies, and tracking tools (Google Analytics, Facebook Pixel).
Purposes of Information Use
- Providing the requested services
- Managing customer relations and service
- Sending updates and marketing – subject to consent
- Improving user experience and website operation
- Complying with legal and regulatory requirements
Data Sharing with Third Parties
Information may be shared with external service providers, such as consulting physicians, hospitals, payment processors, email services, cloud storage, and delivery providers. Information is shared only when necessary for service provision or legal compliance. Each provider is obligated to maintain confidentiality and comply with applicable law.
Data Storage Locations
Data may be stored on servers located in Israel, Europe, or the United States. We ensure appropriate levels of security and data transfers in accordance with legal standards, including signing data processing agreements with external vendors.
Data Retention
Information is retained only as long as necessary for the purposes for which it was collected or as required by law. After that, it will be deleted or anonymized. Users may request deletion, which will be carried out within 3 business days.
User Rights
In accordance with the Israeli Privacy Protection Law, the Privacy Protection Regulations (Data Security, 2017), and the GDPR, you have the following rights: access, correction, deletion, objection to processing, data portability, restriction of processing, and the right to file a complaint with the Israeli Privacy Protection Authority or the relevant European authority.
Cookies and Tracking Technologies
This website uses cookies and tracking tools (Google Analytics, Facebook Pixel). Upon entering the site, a consent mechanism will be displayed, allowing you to set preferences. You may change your consent at any time. You can also delete cookies through your browser settings—some site features may not function fully without them.
Third-Party Cookies
Some cookies on the website are issued by third parties, such as Google and Meta. Use of these cookies is subject to their respective privacy policies.
Confidentiality and Data Security – GDPR & Israeli Privacy Law
The company is committed to protecting personal and medical data and complies with the Israeli Privacy Protection Law and GDPR. We implement technological and organizational measures (SSL/HTTPS, encryption, access control). However, no system is completely secure. Data is shared only with entities essential for service delivery, and we are not responsible for the data security standards of subcontractors.
Legal Basis for Data Processing (GDPR)
Purpose of processing: Providing services, reviewing medical files, contacting medical institutions. Legal basis: User consent (Articles 6 and 9 of the GDPR). Data transfers outside the EU: subject to appropriate safeguards. Retention period: only as long as necessary for service delivery.
Direct Marketing
With explicit consent, we may send marketing communications (email, SMS, WhatsApp). You may unsubscribe at any time via the link in messages or by contacting contact@trial-in.com.
Minors
The service is intended for individuals 18 years or older. Minors must have parental or guardian consent to submit personal data.
Record of Processing Activities
The company maintains an internal record of data processing activities as required by the Israeli Privacy Law and the GDPR.
Limitation of Liability
The services on the site are provided “as is” – without warranty. The company is not liable for the use of reports or user medical decisions. If liability is determined, it is limited to 50% of the actual payment made.
Copyright
All rights reserved to Trial-In Pharma. No use of site content is permitted without prior written consent. Use is allowed in accordance with the Copyright Law, 2007.
Policy Changes
The company may update these Terms of Use and Privacy Policy from time to time. The update date will be posted at the top of the page. Continued use after changes constitutes acceptance of the new terms.
Contact
Privacy Officer: Iris Tamir Erez
Phone: +972-58-4445108
Email: contact@trial-in.com
Address: P.O. Box 747, Modi’in, Israel
