Terms of Use and Privacy Policy – Trial-IN Pharma
Last updated: August 2025
General Terms of Use
The information on this website is for general purposes only and does not constitute medical advice or a recommendation for treatment. Use of the site does not replace a professional medical opinion. In case of illness, please consult your physician; in case of emergency, contact emergency services or the nearest hospital.
The website does not recommend any specific treatment, institution, physician, product, or medical procedure. While we strive for accuracy and timeliness, errors may occur. The company reserves the right to change content at any time without prior notice. Continued use of the site constitutes acceptance of these terms.
Services Offered
The services vary according to the medical case and include remote second opinions and identification of advanced treatments. The service does not include a physical examination; recommendations are for assessment purposes only. The findings report does not constitute a binding medical opinion or a guarantee of treatment efficacy or safety. The order of options in the report does not indicate priority. The company may engage subcontractors and external consultants.
Types of Information Collected
Information you provide directly: full name, phone, email, address, payment details, and content of inquiries or forms submitted on the site.
Information collected automatically: IP address, browser type, operating system, pages viewed, session duration, cookies, and tracking tools (Google Analytics, Facebook Pixel).
Purposes of Information Use
- Providing the services you requested
- Managing customer relations and support
- Sending updates and marketing – subject to prior consent
- Improving user experience and site operation
- Compliance with legal requirements and regulations
Transfer of Information to Third Parties
Information may be transferred to external service providers such as medical consultants, hospitals, payment processors, mailing systems, cloud storage providers, and shipping companies. Information will only be transferred when required to provide the service or due to a legal obligation. All third parties are required to maintain confidentiality and comply with the law.
Data Retention
Information is retained as long as necessary for the purposes it was collected or as required by law. Afterward, it will be deleted or anonymized. You may request deletion, and the company will carry this out within 3 business days.
User Rights
In accordance with the Privacy Protection Law and GDPR, you have the following rights: access, correction, deletion, objection to processing, data portability, and the right to lodge a complaint with the Privacy Protection Authority in Israel or with your local data protection authority in the EU.
Cookies and Tracking Technologies
This website uses cookies and tracking tools (Google Analytics, Facebook Pixel). A consent mechanism will be displayed upon entering the site. You may delete cookies in your browser settings – note that some services may not function fully as a result.
Confidentiality and Data Security – GDPR
The company is committed to protecting personal and sensitive medical information and operates in compliance with the Privacy Protection Law and GDPR. We implement organizational and technological safeguards (SSL/HTTPS, encryption, access controls). However, absolute protection cannot be guaranteed. Information is transferred only to parties required for service provision, and the company is not responsible for the security levels of subcontractors.
Legal Basis for Processing (GDPR)
Purpose of processing: providing services, analyzing medical records, contacting medical institutions.
Legal basis: user consent (Articles 6 and 9 of GDPR).
Transfer of data outside the EU: subject to appropriate safeguards.
Retention period: only as long as necessary for service provision.
Direct Marketing
With your explicit consent, we may send promotional materials (email, SMS, WhatsApp). You may unsubscribe at any time via the link in the messages or by contacting contact@trial-in.com.
Minors
The services are intended for users over the age of 18. Minors must obtain parental or guardian consent before submitting personal information.
Limitation of Liability
The services on this site are provided “as is” (AS IS) without any warranty. The company is not responsible for how users choose to use the report or for their medical decisions. The company shall not be liable for indirect or consequential damages. Liability, if determined, is limited to 50% of the amount actually paid by the client.
Copyright
All rights are reserved to Trial-In Pharma. No use of site content is permitted without prior written consent. Permitted use only in accordance with the Copyright Law, 2007.
Policy Changes
The company may update the Terms of Use and Privacy Policy from time to time. The date of the last update will be shown at the top of the page. Continued use of the site after updates constitutes acceptance of the revised policy.
Contact
Privacy Officer: Iris Tamir Erez
Phone: 058-4445108
Email: contact@trial-in.com
Address: P.O. Box 747, Modi’in, Israel
Your use of the site constitutes confirmation that you have read and understood the Terms of Use and Privacy Policy.
